Our ability to consistently provide what was promised, as promised. Do we do what we say we’re going to do?
Our ability to address the needs of parents promptly and sincerely. Are we listening to the needs parents convey?
The degree to which we display that we care about children and families. Do I give children and parents my individual and undivided attention?
Our ability to do our jobs effectively and handle any types of problem situations that arise. Do I convey a calm and knowledgeable professional demeanor?
The concrete things that parents can see, hear, smell, and touch. Am I providing the best possible environment for young children? Do parents receive daily confirmation that this is a good place for their child(ren)?
If we are to raise a new generation to succeed, we as parents must start early, take responsibility, impart values and engage our children to make decision and choices for their lives.
Symbiosis Pediatric Therapy was founded and incorporated in 2009 by Sumanta Das and Shalini Das, two Pediatric Occupational Therapists, in response to a shortage of services for children with special needs and insufficient levels of support for their families in the Metro Vancouver and surrounding areas. To cater to the growing need for their services over the next few years, the company has expanded to three more locations in South Surrey, Delta, and Abbotsford. Symbiosis has a multi-disciplinary team consisting of Behavior Consultants, Occupational Therapists, Speech Therapists, Physiotherapists, Behavior Interventionists and Clinic coordinators.
Over the past ten years, as a trusted therapy center for children with special needs, Symbiosis has transformed the lives of more than 2000 families by providing high quality, evidence-based therapy services.
Along with its growing success, Symbiosis will try to bring the component of philanthropy to the company too. We are trying to establish a scholarship program for students with special needs and introduce “giving back to community” program, which will focus on providing therapy services to the under-funded diagnoses like Developmental Coordination Disorder or Learning Disabilities. Families who face financial difficulty in paying for their children’s therapy needs may be able to apply for some financial assistance program at Symbiosis.
Symbiosis team plans to expand the proven service delivery model from Surrey and the Lower Mainland to other cities across British Columbia. A well-coordinated multidisciplinary team approach and services in one clinical setting will help ensure that all the needs of the child are met, and the teams can bring together problem-solvers and specialists. Teamwork is centered on solid communication; the families sometimes feel more at ease and report more satisfaction with their health care provider.
As a family-centered organization, Symbiosis is committed to service quality through professionalism, partnership, compassion, and respect. The team at Symbiosis strongly believes that the family needs should be at the center of any treatment plan. Symbiosis aims to establish a more significant connection with the community and to advance the company’s vision of building an inclusive community where every child with special needs is a part, not apart.
Awards and recognitions
Surrey Business Excellence Awards from the Surrey Board of Trade acknowledge various business excellence models during the event. featuring – the nominees and finalists who have reached a special point of their business success.
Due to her strong leadership quality, Shalini, one of the co-founders and Director at Symbiosis, received the 9th Annual Surrey Women in Business Awards in the professional category which recognizes the hard work of Surrey’s businesswomen and their contributions to Surrey.
Shalini was also one of the top 75 finalists for the RBC Top 25 Canadian Immigrant Awards, an incredible milestone celebrating the contributions of immigrants to this country.